This Privacy Policy describes how Steel & Crystal Jewelry (“etsy.com/shop/SteelandCrystalJewelry”/”we”/”us”/”our”) collects, uses, stores and distributes information when you purchase an item from our Etsy shop or contacts us through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information We Collect
To fulfil your order, you must provide Steel & Crystal Jewelry with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.

2. How We Use Information Collected
We collect, use and disclose Personal information to provide you with the product you have ordered from the Steel & Crystal Jewelry shop on Etsy.com including:

• as needed to provide our services, such as when we use your information to customize and/or fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your express consent, which you may revoke at any time;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
• and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services.

We use your information to provide the products you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3. Limited Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us at the point of collection. We will not transfer your personal information to third parties without your consent, except under the limited conditions described under the section entitled “Limited Information Sharing and Disclosure” below. You will be provided with the opportunity to “opt in” prior to receiving direct marketing or market research information. This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted. At a minimum, we will always give you the opportunity to “opt out” of receiving such materials. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection.

4. Limited Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

5. Data Retention
We retain your personal information only for as long as necessary to provide you with our products and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 2 years.

6. Customer Access
We will make information available to you about our policies and practices with respect to the management of your Personal Information.

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be changed, restrict our use of, or delete your personal information. Absent exceptional circumstances, (such as where we are required to store data or legal reasons) we will generally delete your personal information upon request. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

If you wish to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or send a request directly to Etsy.

7. Communication with Us
You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting: steelandcrystal@rogers.com.

Last updated: March 9, 2019.